Product Designer
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OTIS UX

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OTIS Signature Service Customer Experience

OTIS Signature Service Customer Experience

For architects, mechanics, managers, building owners, developers, humans…

OTIS ESERVICE dashboard

OTIS ESERVICE dashboard

Manage entire elevator, escalator and moving walkway. Designed to simplify daily tasks.

 Access personalized data and review your equipment’s key operating metrics.

Access personalized data and review your equipment’s key operating metrics.

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OTIS eService Mobile

OTIS eService Mobile

Request a service call or view open service calls as they occur.

 Set communication preferences by type and by delivery method (via text, email, etc.)

Set communication preferences by type and by delivery method (via text, email, etc.)

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OTIS COMPASS 360

OTIS COMPASS 360

Virtual concierge guides passengers to the appropriate destinations. SmartGrouping™ technology cuts waiting and journey times in half.

"Express Pass at 30 Hudson Yards" powered by Otis

"Express Pass at 30 Hudson Yards" powered by Otis

Improves efficiency by placing sequential elevator calls ahead of time for journeys that require multiple elevators.

 Designed to meet accessibility needs using high-contrast screens, verbal instructions, and extra transit time to board.

Designed to meet accessibility needs using high-contrast screens, verbal instructions, and extra transit time to board.

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